HACKING HOME HEALTH
  • Home
  • Blog
  • Services
  • About Us
  • Contact Us
    • Consulting

The Floater Patient: A Scheduling Secret Weapon

3/24/2018

0 Comments

 
Picture
One of the first tricks I learned when I entered home health was the “Floater” or “Flex” patient.  The Floater is the patient who saves your bacon time and time again.  He or she is most likely a very sweet or possibly minorly confused older adult who is as flexible as a palm tree in a hurricane.

But the hurricane in your case is the day from hell where you have sudden cancellations you weren’t accounting for and now must plug the hole or sink like the titanic as you sit with a forlorn face at starbucks.  
Two hour gaps are unpleasant in the July heat as the temperature in your office car is a shade cooler than the surface of the sun and you’re fresh out of icebergs (another titanic reference? Jeez!) for your depleting water stores.  In comes the Floater to save the day as you give them a quick ring on the phone (or just show up, for the “Super Floater”) and they happily oblige you for a therapy session.  

These patients are gold!  Treat them as treasures they are.  Were it not for the Floater, we’d all be a touch more sunburned on our left arm with the characteristic “home health tan” and a lot less happy to treat our later patients.  

​
0 Comments



Leave a Reply.

    Archives

    March 2018

    Categories

    All

    RSS Feed

This website is based on the personal experiences of the authors.
The material contained in the Hacking Home Health website is provided for educational and informational purposes only and is not intended as medical advice. Use of the programs, advice, and information contained in this website is at the sole choice and risk of the reader.The information contained in this website should not be used to diagnose or treat any  illness or health problem. Exercise is not without its risks and may result in injury.  To reduce the risk of injury, always consult your doctor before beginning any exercise program.
Hacking Home Health's names and logos, and other intellectual property cannot be used without Hacking Home Health's expressed prior written permission.
  • Home
  • Blog
  • Services
  • About Us
  • Contact Us
    • Consulting